Delivery
Shipping Policy – Dragon Naga
Shipping Zones
We ship our products to the following destinations:
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Metropolitan France
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DOM-TOM (Overseas Departments and Territories)
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Europe (some countries, please contact us for more details)
Shipping Times
Orders are generally shipped within 48 to 72 business hours of order confirmation, unless otherwise stated.
Delivery Times
Delivery times vary depending on the destination:
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Metropolitan France: 7 to 10 business days
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Overseas territories: 10 to 15 business days
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Europe: 7 to 10 business days
These timeframes are given as a guide and may vary depending on exceptional circumstances or logistical constraints beyond our control.
Shipping Options
We offer several shipping methods:
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Secure Delivery : Home delivery with tracking.
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Premium Delivery : Home delivery with tracking and loss/theft/damage insurance.
Free Delivery
Standard delivery is free, with no minimum purchase required.
This offer is valid for mainland France and certain European countries.
International Delivery
We also ship internationally. Shipping costs and delivery times may vary depending on the destination.
For any specific requests regarding international shipping, please contact us.
Order Tracking
As soon as your order is shipped, you will receive an email containing a tracking link to follow the progress of your package until delivery.
Liability in Case of Loss or Damage
We make every effort to ensure the safe delivery of your order.
In case of loss, theft or damage during transport, please contact us promptly so that we can find a suitable solution.
Returns and Refunds
For more information regarding returns and refunds, please see our dedicated policy.
Customer Service
For any questions regarding the shipment of your order, our customer service is available at the following address:
[email protected]
For any further questions regarding our shipping policy, please do not hesitate to contact us.